Welcome to Creating Balance Natural Therapies

Right from the beginning, we want all our clients to feel welcomed, safe and comfortable.  Finding a great therapist is like finding a best friend. You don’t want to trust your body and health to just anybody.

At Creating Balance Natural Therapies we are experts in all the treatments, qualified and members of professional associations.  We are also an LGBTQ+ friendly practice and a friend of Broome Pride.

Being a great therapist goes beyond having the right certificates and a pretty treatment room.  It’s about giving heart centred, caring and nurturing treatment to all our clients.

We take pride in listening to each client and tailoring our treatments to their needs.  

Private Health Rebates

Clients are able to claim from their Private Health funds instantly with HICAPS.

All major health funds are covered.  Each health fund provides different levels of cover. Check with your Health Fund to see if you are covered for rebatable services.

HICAPS, Cash & EFTPOS accepted.

American Express & Diners cards are not accepted.  

Full payment must be made on the day of the appointment or with a Gift Voucher purchased prior.

Terms & Conditions

Late Arrivals:

Please arrive at least 5 minutes before your appointment, in order to relax in the reception area and have a glass of water.  We will always endeavour to run on time to ensure you get your maximum treatment time. However, if you arrive late, and we have an appointment immediately after yours, we may not be able to honour your full treatment time and retain the right to charge you the full treatment fee.

Cancellations:

For each appointment made you will receive a confirmation email and then a text reminder the day before your appointment. 

Need to reschedule or cancel?  No worries! Please let us know within 24 hours of your appointment of any changes by text, call or email.   There is always someone on our waitlist who can benefit from one of our wonderful treatments.

For all missed/no shows or last minute cancellations a $40 fee applies.  

This policy also applies to scheduled appointments to be paid with a Gift Voucher.

Children & Teens

At Creating Balance Natural Therapies we are happy to treat children and teenagers under the age of 18.  It is a requirement that we ask a parent or guardian to be present during the appointment of any child under the age of 16.  Please note we are not qualified to massage babies 0 – 5yrs old. 

Privacy Policy

Creating Balance Natural Therapies is committed to the privacy of its clients. Personal information is treated as confidential and is used only for the purpose for which it was collected. Information kept on file will not be released to a third party without the express consent of the client or as required by law. A client’s file can be presented upon request by the client, but all records must stay in the possession of this clinic.