Gift Vouchers must be redeemed within 6 months from the date of issue and cannot be redeemed for cash. Gift Vouchers are non-transferable or refundable.
Any unused balances will not be redeemable for cash but can be used towards purchasing a product or your next treatment. Where the treatment and/or product exceeds the value of the voucher, the holder will pay the difference.
Creating Balance Natural Therapies holds no responsibility for lost or stolen vouchers.
Gift Vouchers that have been issued through a promotion or a charity event, the voucher winner must be the one to claim the voucher and can not be transferred to anyone else.
Cancellation policy applies to all appointments that were to be paid for with a Gift Voucher.
24 hours notice is required to reschedule or cancel an appointment, otherwise, $40 will be deducted from the total value of the Gift Voucher.
*See Cancellation Policy guidelines.